Billing Policy

1. Payment Terms

1.1 Payment Methods

We accept the following payment methods for our products and services:

Credit Cards (Visa, MasterCard, American Express)
PayPal
Debit Cards
Bank Transfers

1.2 Payment Frequency

All invoices are due within 15 days of the invoice date unless otherwise specified in the invoice. Subscriptions are billed on a monthly/annual basis, depending on the chosen plan.

2. Late Payments

2.1 Late Fees

Late payments may be subject to a late fee of 2% per month on the outstanding balance after the due date.

2.2 Suspension of Services

Failure to settle outstanding invoices within 30 days of the due date may result in the suspension of services until the outstanding balance is cleared.

3. Billing Disputes

3.1 Dispute Resolution

If you believe there is an error in billing, please contact us within 15 days of receiving the invoice. We will investigate the matter promptly and make any necessary adjustments.

3.2 Chargebacks

Chargebacks without prior communication and dispute resolution may result in the immediate suspension of services. We encourage customers to contact us first to resolve any issues.

4. Refunds

4.1 Refund Policy

Refunds are issued at the discretion of the company. Refund requests must be submitted within 30 days of the purchase date. Services provided during the subscription period are not eligible for refunds.

4.2 Processing Time

Refunds, if approved, will be processed within 7 business days. The processing time may vary depending on the payment method used.

5. Changes to Billing Policy

We reserve the right to modify this billing policy at any time. Customers will be notified of any changes via email or through our website. It is the customer's responsibility to review the billing policy periodically.